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FAQs
THE SOFTWARE:
We develop software to improve human productivity and organizational processes in the workplace, including Human Resources, Payroll, Time & Labor Management (TLM), and Customer Relationship Management (CRM). Top What work environments are the applications designed for? Software features are simply enabled or disabled to support small to mid-sized organizations, from a few to a few thousand employees, across a broad spectrum of industries. Broadening your customer base is easier due to flexibility in utilizing applications individually, as a complete suite, or in conjunction with third party applications, content and/or services. Top What external systems and software do the applications interface with? Standard Application Protocol Interfaces (APIs) simplify data exchange to and from most Payroll, Human Resources and other external systems. Depending on functionality and type of data being exchanged, a variety of data exchange mechanisms are available including, but not limited to, HTTP/HTTPS file transfers, web service interfaces, and FTP file data uploads. For external systems and software capable of sending data freely and securely, a mashup of multiple data sources can exist within a single screen of our application(s). Top Who hosts the applications? With most partnerships, we host the applications. Given certain business expertise and/or transactional volume, alternative arrangements can be made in which you host the applications for your customers. Top Do the applications require software to be installed on the desktop? No. As with most native web applications, the software is accessed through a browser. Top How secure is a service provider's data and that of its customers? Our applications reside in one of the only commercially available hosting environments that is compliant with Department of Defense (DoD) standards for a Sensitive Compartmented Information Facility (SCIF). Both our production and disaster recovery environments are SAS70 Type II certified. Top THE DELIVERY MODEL: What is Software-as-a-Service (SaaS)? The SaaS model is predicated on a one-to-many or multi-client delivery model whereby an application is shared across customers. Application access is granted and paid for based on a specified service period. Top Why leverage a SaaS-based workforce management solution as a service provider? Without the necessity of having technical expertise onsite, service providers can leverage online tools that streamline sales and implementation initiatives, increasing revenue as operating costs and overall business risk decrease. Top What benefits do customers leveraging a service provider experience under a SaaS model? Customers require significantly less up-front investment and few, if any, technical resources to implement and support an application. Additionally, by allowing customers to access the current version of an application without requiring software updates at their location(s), greater usability is achieved. Because of the "always on" and "available from anywhere" approach, customers are able to more freely exchange data with members of their organization and other systems. Top THE COMPANY: How long has SaaShr.com been in business? SaaShr.com is a subsidiary of WebApps, Inc., which was established in 2002. Top What types of service providers typically partner with SaaShr.com? We partner with providers of Payroll, Human Resources and related services. Such organizations include Payroll Service Bureaus, Professional Employer Organizations (PEOs), Human Resources Outsourcing firms (HROs), Business Process Outsourcing firms (BPOs), Time & Attendance Value Added Resellers, Staffing Organizations, and other related service firms. Top What related products or services other than software does SaaShr.com provide? In addition to developing software, we provide the necessary infrastructure, as well as professional services to assist with configuration, training and ongoing support. Top Where is SaaShr.com located? Corporate offices are located in Branchburg, New Jersey, situated approximately halfway between New York City and Philadelphia. A secondary support and service center is located in Weldon Spring, Missouri, just outside of Saint Louis. Top  |
What Our Partners Are Saying...
"SaaShr.com exemplifies only a few providers out there that continuously bring the highest level of service and support to our organization and our clients."
Mitchell Lightman - Exact Payroll Inc. "I explored at least eight or nine options, some of which I dismissed prior to even seeing a demo, until I came across SaaShr.com, which clearly had the most complete package. What really sealed the deal were the SaaShr.com team's response time, service and professionalism compared to any of the other providers we researched." Jeffrey Jenson - Omni Resource "SaaShr.com's willingness to always work with us and find solutions to our clients' needs is unsurpassable. If worst comes to worst, I know I can just pick up the phone, say we need help with something, and SaaShr.com will be there for us." Bart Farmer - ProPay "Along with the software, SaaShr.com has a very eager staff that has been great at accommodating our requests." Sam Margolin - F&E Business Machines |
